GOBankingRates reports that a future in-bank experience might be more like visiting a retail Apple store. There would be a mixture of digital services on Kiosks and personal one-on-one banking services offered by individual banking staff members. The bank branch will take on a friendly and inviting atmosphere that will appeal to all age groups but especially to the older client who can explore and use the latest “banking technology” while having the “Safety Net” of knowledgeable banking personnel nearby to assist if needed as well as offering assistance with more in-depth banking needs.
